Shipping Policy

VectaPack Shipping Policy
We accept paypal, cheques, bank transfer, cash on delivery and most credit card/debit cards.
Most orders are shipped from our store on the same day if received before 1 pm and we have the item in stock.

Payment & Shipping :-

Orders are usually shipped by Royal mail or Evri – orders received before 11:59 am are usually shipped same day

If the item you have ordered is out of stock we will contact you and let you know the lead time on your purchase normally 2-3 days.

We do not ship on Saturday, Sunday or Local/Public Holidays.

Customers must allow 5 working days for delivery before we will reship or refund orders.

Shipping costs are displayed at cart and checkout where there will be a choice of delivery options to choose from

We primarily ship only within the UK but are happy to deliver worldwide. Please do contact us to discuss your requirements for overseas shipping.

Cost and timings

UK Mainland Free delivery when you spend £50 and over, £3.95 for orders under £50. Exceptions apply to large items being delivered to non-UK mainland locations.
Local Isle of Wight delivery is free for orders over £30 and local collection from our warehouse is also available.


Smaller items are usually delivered within 3 working days, Monday to Friday, 7.30am – 6.30pm. Some couriers may deliver slightly earlier or later.

Once your item has left our warehouse, we’ll send you an email with tracking information.

Couriers we use for standard deliveries include Royal Mail, Evri, DHL and DPD.


Larger items, including machinery and pallets will be delivered by one of our approved suppliers. 

Back Orders

In the unlikely event that any items in your order are unavailable for immediate shipment the item(s) will be shipped immediately once back in stock with no additional shipping charges.

Need help?

Contact us at for questions related to refunds and returns.

VectaPack Food packaging supplies and consumables | Isle of Wight
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